Resume

Chinhoyi University of Technology

Powerspeed Electrical

Manage and maintain the organization's IT infrastructure, including
servers, networks, and security systems.
Implement and enforce security protocols to safeguard data and
systems from unauthorized access and cyber threats.
Administer and optimize virtualized environments, ensuring efficient
resource utilization and high system availability.
Collaborate with cross-functional teams to plan and execute IT projects, ensuring timely delivery and adherence to budgetary constraints.
Provide technical support to end-users, troubleshooting hardware and software issues, and implementing solutions to enhance user experience.
Conduct regular system audits to identify and address vulnerabilities,
ensuring compliance with industry standards and regulations.

Powerspeed Electrical

Provided responsive and efficient technical support to end-users, addressing hardware and software issues through a ticketing system.
Assisted in the administration of Windows and Linux servers, ensuring optimal performance and security.
Participated in the setup and maintenance of user accounts, permissions, and access controls within Active Directory.
Collaborated with the IT team to troubleshoot network issues, ensuring seamless connectivity and resolving connectivity disruptions promptly.
Contributed to the implementation of network upgrades, including hardware installations and configurations.
Maintained comprehensive documentation of IT systems, configurations, and troubleshooting procedures.

95%

75%

80%

90%

80%

70%

80%

70%